Privacy policy

It is important to DEPA-Fruit bv that your personal data is protected and we comply with all applicable laws and regulations, including the GDPR.

Below, we clarify how we handle your personal data.

1. Who is the data controller?

If you wish to contact us, you can do so using the contact details below:

DEPA-Fruit bv
Tegelrijstraat 74, 3850 Nieuwerkerken, België
BE 0817.132.255
info@depa-fruit.be
+32 478 98 98 45

If you contact us because you want to exercise one of your rights (see point 7), please indicate clearly which right it is that you want to exercise. Please be as specific as possible when exercising your rights.

In the context of marketing advice, consultancy management (including organising events) and organising performances and training, DEPA-Fruit bv is also a processor of personal data. This is agreed in the agreements between DEPA-Fruit bv and the controller(s). This is not part of the current Policy.

2. What personal data do we process?

Depending on your capacity, we collect the following personal data:

From clients:

• General identification data (such as name, salutation, title/job title, address, mobile and/or telephone number, e-mail, assigned identification data);
• Financial identification data (such as identification and bank account numbers);
• Financial resources (such as assets) and solvency (based on public data);
• Financial transactions (such as amounts due and paid by the person on file);
• Offsets;
• Professional activities (including nature of activity, nature of goods/services used or provided by the person on file, business relations);
• Social contacts (in terms of referrals);
• Use of media and communication tools;
• Memberships (other than professional, political or trade union memberships);
• Agreements and understandings with DEPA-Fruit bv;
• Any other personal data that clients lawfully provide to DEPA-Fruit bv;

From leads:

• General identification data (such as name, salutation, title/job title, address, mobile and/or telephone number, e-mail, assigned identification data);
• Professional activities (including nature of activity, nature of goods/services used or provided by the person on file, business relations);
• Any other personal data that leads lawfully make available to DEPA-Fruit bv;

From suppliers:

• General identification data (such as name, salutation, title/job title, address, mobile and/or telephone number, e-mail, assigned identification data);
• Financial identification data (such as identification and bank account numbers)
• Financial transactions (such as amounts due and paid by the person on file);
• Offsets;
• Professional activities (including nature of activity, nature of goods/services provided by person on file, business relationships);
• Agreements and understandings with DEPA-Fruit bv;
• Any other personal data that suppliers lawfully make available to DEPA-Fruit bv;

If you provide us with personal data of a third party, including about your:

• personnel;
• independent contractors;
• directors;
• representatives;
• clients;
• suppliers; then you warrant to BEDRIJFSNAAM that:
• such personal data were lawfully obtained from the third party as well as lawfully provided to BEDRIJFSNAAM ;
• you provide BEDRIJFSNAAM with personal data that are up-to-date;
• you have given that person the relevant information about the existence and content of this Policy.

3. Why do we process personal data (purposes)?

Personal data is processed for the following purposes:

Execution of the agreement

• The proper execution of the agreement;
• The preparing of invoices and billing details;
• Customer services: so we can help you quickly in the event of any questions and/or problems;
• Sending out surveys so that we can improve our services;
• Conducting credit checks and investigating, preventing and countering fraud;

Direct marketing;

• Sending out newsletters, offers, promotions etc to leads.
• You can always unsubscribe from this using the opt-out in the e-mail;

When it is necessary for the operation of our business

• Improving our services;
• Sending out newsletters, offers, promotions, etc to clients.
• You can always unsubscribe from this via the opt-out in the e-mail;
• Preventing abuse or improper use of our services;
• Retaining personal data as evidence or for bringing legal action;
• Retaining personal data to record attendance at/participation in events.

Meeting legal obligations

• Complying with legal obligations (such as in the context of anti-money laundering and counter-terrorism legislation);

You are not obliged to share your personal data with us, but if you do not communicate the requested personal data, we may not be able to provide you with the desired services and/or products.

4. Legal basis of personal data?

The processing of personal data under Article 3.1 is based on the performance of the contract or in order to take measures, at the request of the data subject, before the conclusion of the contract.

The processing of personal data under Article 3.2 is based on the explicit consent of the data subject.

The processing of personal data under Article 3.3 is based on the legitimate interest of our company (only and when the legitimate interest of our company outweighs the interest of the data subjects). The interests were further explained in Article 3.3.

The processing of personal data under Article 3.4 is done to comply with legal obligations incumbent on our company.

5. With whom do we share personal data?

We do not provide personal data to third parties unless those parties are contractually linked to BEDRIJFSNAAM or act on behalf of or are subcontracted by BEDRIJFSNAAM .

We have of course made agreements with these parties regarding the protection of your personal data.

We also do not provide personal data to companies outside the European Economic Area, except in cases of adequacy decision, appropriate safeguards, binding corporate rules or transfers referred to in Article 49(1) GDPR.

However, in the cases defined in law we are obliged to communicate certain personal data to the well-defined bodies.

6. How long do we keep personal data?

We keep personal data only for as long as it is necessary to fulfil the purposes set out above.

The retention periods vary as they depend on the purpose as well as the type of personal data.

7. What rights do you have?

Right of access, rectification or erasure

Access

You have the right to access your personal data. If you request us to do so, we will provide you with a copy of the personal data processed.

Rectification

You have the right to have incorrect or incomplete personal data corrected.

Erasure

You have the right to ask BEDRIJFSNAAM to delete your data in the cases specified in Article 17(1) GDPR, such as if you withdraw your consent or if you object to processing for direct marketing.

If so, DEPA-Fruit bv will delete your data without delay, unless Article 17(3) GDPR applies. Among other things, DEPA-Fruit bv is not obliged to delete your personal data if this is necessary in the context of complying with a legal obligation.

Right to restrict a processing operation affecting you

You have the right to have the processing restricted in the cases specified in Article 19(1), such as if the accuracy of the personal data is in dispute.

Right to data portability

You have the right to retrieve the personal data you have provided yourself to DEPA-Fruit bv or have it transferred to another company.

Right to withdraw consent

You have the right to withdraw your consent at any time.

The withdrawal of your consent does not affect the lawfulness of processing based on the consent, prior to its withdrawal

Right to complain to supervisory authority

If you do not agree with DEPA-Fruit bv's position, if you have any comments regarding the exercise of your rights or if you believe that the processing of your personal data is not be done in accordance with the legislation, including the GDPR, you may lodge a complaint to the supervisory authority (https://www.dataprotectionauthority.be/citizen).

Right to object to processing

You always have the right to object to processing for the purpose of direct marketing. In practical terms, you can do this by "opting out" in the emails and you will then no longer receive direct marketing emails from us.

We may of course still contact you if necessary in connection with the execution of the agreement.

Moreover, you also always have the right to object to processing based on Article 6(1)(e) or (f) GDPR.

8. Cookies

DEPA-Fruit bv also uses cookies on its website. Cookies are small pieces of information that are stored on your computer via the browser and allow us to record certain information about website users (such as choice of language, how long you visit the website, etc.). This data helps us to tailor the website to your needs, preferences and ease of use better.

There is more information about these cookies in our cookie statement.